How to order a Sewn By Dawn custom costume.
In the contact menu please answer the questions and enter a brief description of the type of costume you are looking for. You will receive a prompt response and usually within 24-48 hours after submitted. If you do not receive a response within the this time frame please email us directly Sewnbydawn@gmail.com. This will start the process of having your own custom costume made. We will continue to be in close contact with you to ensure you receive the costume of your dreams and exceptional customer service.
How to purchase a Sewn By Dawn Costume?
Custom costumes require a deposit of 50% to place your order and the remainder of the balance and shipping will be due upon completion and prior to shipment. You will be sent a Paypal invoice for both of these payments. PayPal takes all major credit cards and also will accept electronic checks. Please see PayPal for more details on payment options and policies. Other payment plan options may be available and negotiated when you place your order. Ready to wear costumes and dance wear will be available through the Sewn by Dawn Etsy store. Unless your deposit is made I can not unfortunately hold a booking. ALL DEPOSITS ARE NONREFUNDABLE.
How long does it take to create a Sewn By Dawn custom costume?
By booking your costume and making your deposit you are reserving your "needed by" date. You may book a costume months in advance however, completion and shipping your costume will be on or before your "need by" date. Please be certain of your "need by" date prior to making your deposit. Sewn by Dawn is typically booked 8-10 weeks out and possibly longer during peak times. Each costume is done by hand, not like catalog costumes and this requires more time and attention to detail. Please place your order well n advance of your performance date. Rush options may be available but, are never guaranteed.
What is the Sewn By Dawn process of making a custom costume?
You will be involved in many aspects of your costume construction. After we receive your deposit we will discuss details of your dream costume. We will send instructions on taking exact measurements to ensure proper fitting. If no visual pictures are available you will then be sent hand drawn sketches of what was discussed for you to make changes or approve. Sketches are for a visual idea only and may differ from final product. You will either be emailed or sent fabric swatches choices and colors for your costume if requested. Construction will begin and once completed you will be sent photos of your completed costume for approval prior to shipment. This is a process we believe is essential to providing you complete customer satisfaction. Sewn By Dawn will not duplicate or copy any costume designed by another company or designer. The costumes made by Sewn By Dawn are original and one of a kind not copies. Costumes made by someone other than Sewn By Dawn can be used for reference and elements may be used only.
Although every effort is made to create a perfect fitting costume, as with any garments purchased via the internet your costume may need minor alterations.
What are Sewn By Dawn costume prices?
Sewn by Dawn costumes are all custom and will never be duplicated. Prices differ greatly depending on the complexity of the design, size and embellishments. Typically Sewn by Dawn costumes range from $450.00 to $1200.00. This is just typical pricing but may be lower or higher. Pricing will be established and communicated prior to production.
Group and Studio pricing available uponrequest.
Does Sewn By Dawn accept returns?
Custom costume deposits are nonrefundable and custom costumes are nonreturnable. If your costume does not fit due to incorrect measurements or changes beyond Sewn By Dawn's control alterations can be made at the customers expense including shipping. If there is any construction errors Sewn by Dawn will be more than happy to fix the error at our expense providing the customer contacts Sewn by Dawn within 3 days of receiving product and it has not been worn for a performance. ALL DEPOSITS ARE NONREFUNDABLE NO EXCEPTIONS.